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Privacy Policy

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we use it.

Last Updated: May 22, 2026GDPR & CCPA Compliant

Data Encrypted

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No Data Selling

We never sell your info

You're in Control

Delete your data anytime

Change Alerts

Notified of policy updates

Table of Contents

1. Information We Collect

We collect several types of information to provide and improve our services to you.

Personal Information

  • Full name and display name
  • Email address
  • Password (stored securely using industry-standard hashing)
  • Contact number (if provided during demo requests)
  • Billing information and payment details (processed securely via third-party providers)

Usage & Analytics Data

  • Pages visited, features used, and time spent on the platform
  • Content generation history (hooks, captions, hashtag sets)
  • Tool preferences and configuration settings
  • Search queries within the platform

Technical Data

  • IP address and approximate geolocation
  • Browser type, version, and language preferences
  • Device type, operating system, and screen resolution
  • Referring URL and landing page information
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery

  • To create and manage your user account
  • To provide AI-powered content generation services
  • To track usage limits and manage subscription tiers (Guest, Free, Paid)
  • To process payments and manage billing

Improvement & Personalization

  • To analyze usage patterns and improve our AI models and platform features
  • To personalize your experience and content recommendations
  • To conduct A/B testing and feature optimization

Communication

  • To send account-related notifications (password resets, usage alerts)
  • To send marketing communications (only with your consent; you can opt out at any time)
  • To respond to customer support requests and inquiries

Legal & Security

  • To detect, prevent, and address fraud, abuse, and security issues
  • To comply with applicable laws, regulations, and legal processes
  • To enforce our Terms of Service and other agreements

3. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

  • Cloud hosting providers (e.g., DigitalOcean, Vercel, Netlify) for infrastructure and deployment
  • Payment processors (e.g., Stripe) for secure transaction handling
  • Analytics services (e.g., Google Analytics) for usage insights
  • Email delivery services for transactional and marketing communications

Legal Requirements

  • When required by law, subpoena, or legal proceeding
  • To protect the rights, property, or safety of Aicreatify, our users, or the public
  • In connection with a merger, acquisition, or sale of assets (with prior notice to users)

4. Data Security

We implement industry-standard security measures to protect your personal information:

Security Measures

  • All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS)
  • Passwords are hashed using secure algorithms — we never store plaintext passwords
  • Access to personal data is restricted to authorized personnel on a need-to-know basis
  • Regular security audits and vulnerability assessments
  • Secure API endpoints with rate limiting and input validation
  • Automated monitoring for suspicious activity and unauthorized access attempts

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

Your Data Rights

  • Right to Access — Request a copy of the personal data we hold about you
  • Right to Correction — Request correction of inaccurate or incomplete data
  • Right to Deletion — Request deletion of your personal data (subject to legal obligations)
  • Right to Portability — Receive your data in a structured, machine-readable format
  • Right to Opt-Out — Unsubscribe from marketing communications at any time
  • Right to Restrict Processing — Request that we limit how we use your data
  • Right to Object — Object to our processing of your data for certain purposes

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies — Required for core platform functionality (authentication, session management)
  • Analytics Cookies — Help us understand how visitors interact with our platform (e.g., Google Analytics)
  • Preference Cookies — Remember your settings and preferences (e.g., theme, language)
  • Marketing Cookies — Used to deliver relevant advertisements and measure campaign effectiveness

Managing Cookies

  • You can control cookies through your browser settings
  • Disabling essential cookies may affect platform functionality
  • We honor Do Not Track (DNT) browser signals where technically feasible

7. Data Retention

We retain your personal information only for as long as necessary:

Retention Periods

  • Active accounts — Data is retained for the duration of your account's existence
  • Deleted accounts — Personal data is removed within 30 days of account deletion, except where retention is required by law
  • Usage logs — Anonymized usage data may be retained indefinitely for analytics and service improvement
  • Guest usage data — Stored locally in your browser and not on our servers
  • Support tickets — Retained for up to 2 years after resolution for quality assurance

8. International Data Transfers

If you access Aicreatify from outside the country where our servers are located, your data may be transferred internationally. We ensure appropriate safeguards are in place:

Transfer Safeguards

  • Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
  • Data Processing Agreements (DPAs) with all third-party service providers
  • Compliance with GDPR (for EU/EEA users) and CCPA (for California residents)

9. Children's Privacy

Aicreatify is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 16, we will promptly delete that information. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

Notification Process

  • We will update the 'Last Updated' date at the top of this page
  • For significant changes, we will notify you via email or a prominent notice on the platform
  • Continued use of Aicreatify after changes constitutes acceptance of the updated policy

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:

Response Time

We aim to respond to all privacy-related inquiries within 48 hours.

For data deletion or export requests, please email us from the address associated with your Aicreatify account. We will verify your identity before processing any request to ensure the security of your data.